(778) 440- 8500
Your impression of the quality and value of our services is very important to us. We respectfully ask for your assistance in evaluating the services we provided, as this will enable us to provide the best possible care to others who turn to us in their time of need.
We want to hear from you...
We invite you to use the form provided to leave your thoughts and comments for our testimonials. Upon reviewing, they will be added to the section below, where you can browse through all of our testimonials from the families we are proud to have been able to support during their time of need.
We appreciate your taking the time to write to us. Hearing success stories from the families we serve is what makes it all worthwhile!
You were instrumental in guiding me through the difficult process of the loss of a spouse.
You have been most excellent to work with. From the very first contact with you in hospice you have been both professional and caring. Your immediate response to the call of Len's passing was timely and allowed family members to stay with him until he was in your care.
The personal touch of coming to our home to make arrangements was comforting as it was a difficult time. Your continued expertise was a relief as you took care of everything and passed on valuable information. The web site with Len's obituary and venue for condolences has been wonderful. What a great idea. A perfect venue to both give and receive expressions of sympathy, recall memories and leave donations. The response was good and I will print them off at some point. We only wish that more people were aware of its simplicity and used it as it is a wonderful keepsake for us. By the dozens of cards we received we know he touched many lives. Thank you for leaving it up. As word gets around there may be more responses.
A huge thank you. We have been and will continue to tell people of your service. So fortunate that someone recommended you to me.
Thanks so much Susan! You have been a pillar of strength, compassion and wisdom to me. A much needed bright light at the end of a gut-wrenching tunnel. I hope you know how much I have appreciated everything you have done. I will be sure to recommend Earth's Option to anyone needing the tender care through a despairing time. Thank you from the bottom of my heart.
I was most impressed by the professional, low key, client- oriented approach of all the staff we worked with. Their interest was our interest, and they met all of our needs admirably. It was a pleasure to work with a family-operated, local company.
We were so pleased with Chris' warmth and professional approach to his job. It was wonderful to have him come to our home. He explained everything in a very natural manner, not using the "fake solemnity" I so dislike in funeral homes.
I was very impressed at the tactful and sensitive way in which Chris handled my husband's rececent passing. I would not hesitate to recommend him to our family and friends. Thank you.
I would like to thank Chris Benesch for going above and beyond to ensure all matters were clearly explained and taken care of. We have dealt with Chris in the past and he always ensures the family is looked after. There is never any pressure to purchase or commit to anything. Your assistance is very much appreciated.
Earth's Option took care of a dear friend of mine a few years back when she passed, which is why when my dad recently passed away I had no hesitation as to who I wanted to take care of his final arrangements. Meeting Chris for the first time was as if we had already known him. He made the experience comfortable and professional for the family. We knew my dad was in the best hands. Chris, thank you for your kindness, support and understanding during our time of grief.
A very big thank you to Chris Benesch and Earth's Option Cremation and Burial Services for the professional way in which they handled all aspects of my husbands recent passing. I give them 10 out 10 and will not hesitate to recommend them to family and friends in the future.
We apriciated so much the calmness and quick response to all our needs in our time of crises. Mum and then Dad have been treated exactly as they and we wished. Thank you as a family for what you do and how yo doit. Please stay around for our future needs and please send us some little cards to be able to pass to people as we chat about your perfect service. Thanks again so much The Hinch Clan :)
Tasma and Daru Hinch
Susan, you took gentle care of my brother, and our family. You did it with compassion and caring. I am grateful we called Earth's Option.
Could not have gotten through this time without your help! Your kindness, intuition, mixed with being professional is a rare gift. Thank you for taking care of my Willi. Myra Faye Reichelt
We hired Earth's Option because of a friend's recommendation and we were amazed at the service . Susan explained everything clearly and helped our family through a difficult time . There was no sales pitch and she showed patience and respect throughout the time we spent with her . Dad was transported from the care home by two young , caring people ... a indication of the class of this company . I strongly recommend Earth's Option dealing with any funeral needs . Our family thanks you very much .
Susan, Chris and Colin,You've been great. Obviously you know and believe that it does help to have kind, courteous, and practical help in such a difficult time of life - and without harming the earth or putting ordinary folks into unnecessary debt. Laura really noticed and appreciated these qualities in your work.
Earth's Option goes above and beyond with service and their compassion. Before my mom passed we sat down with Chris to arrange her cremation and funeral services. Chris was so professional and their was no pressure to spend more money than what was needed. When my mother passed away I phoned Earth's Option and Susan arranged to meet me at my home. Susan was amazing- so compassionate, helpful, and supported me in through it all. Even after the service, if I had any questions of what to do next Susan was there for me. Thank you Chris and Susan. Susan Perret
I was in shock and had no idea where to turn when my husband of almost 30 years recently passed. When I contacted Earth's Options - I was visited at home by Susan - good thing as I had no idea what I was doing or to do...I found Susan so helpful/compassionate and a very nice person to talk to...She made it so much easier for my peace of mind. Bottom Lne - I could not have gotten through it without Susan and her empathy and her services...
I had very limited time to find a funeral home for my uncle...........From the first phone call they were friendly and accommodating. They were willing to meet me at a place that was convenient for me and were I would feel comfortable. Susan was kind, matched me mood for mood, never making me feel rushed, bad about how I was dealing with pain and did everything she could to help me give my uncle the funeral he deserved. I love the time Susan spent with me, walking me through the steps and supporting me at every turn. I was left alone to plan this entirely so she was a great comfort helping me feel as though I was with family. I understand this is more rambabling but I just can't say enough good things about this company, the people I did deal with, no matter the time I had to call.
Earths Option was fantastic to deal with. They got ahold of me soon after I left a message. They were so helpful with my fathers cremation. I had never been to Vancouver Island before. They came to me,which was great because I didn't know my way around. Susan helped me with all the plans, and even gave me some advice on where to go, and what websites to use to sell some if my Dads stuff. They also went way above and beyond, to get my Dads personal items to me on Good Friday so I could get back to my family for Easter. I don't have a lot of experience with this sort of thing, but I can't imagine anyone else being as helpful and going so far above and beyond expectations as Chris and Susan did. I only wish they were in my home province. Thanks so much for all you've done.
The service given to me both for my brother and more recently my husband was excellent. Chris was quick to respond to my call and did everything to make my husband's death so much easier for me and my family, Earth Options is the best organization I know of when dealing with funeral or cremation arrangements!!
When my dear Mum moved into a care home it was necessary to choose a funeral home. Susan met with us, in our home. We knew we wanted something simple and, unlike some others, she respected this and did not give us the "hard sell". When my Mum passed away several months later, Susan came once again and had most of the details from our previous meeting in place. She was professional, human and caring. Thank you.
At a very difficult time, I so appreciated being able to go through the necessary processes in the comfort of home. Thank you. Margaret Dickinson
Keep up with the Fantastic Work. The customer service from start to finish is excellent, including things that the family will have to do at the time of and after the services is amazing.
Thank you Susan and Chris for your very caring, supportive and professional help. It was most appreciated by all the family.
Chris was very helpful and kind. I very much appreciate the time and information he shared with me at the difficult time of my moms passing
Chris, I would like to take this opportunity to tell you how much we appreciate your services and how impressed we are with your company. You truly ease the stress of a very traumatic time. My entire family thanks you.
Thank you for making the process as easy as possible, your flexibility, professionalism and compassion were great during our difficult time.
Nicely done & very tastefully.
Chris is very easy to talk to, knowledgeable and takes his job seriously - he is professional and respectful. I will recommend him to others.
Chris was extremely helpful & caring in a very difficult time. I am very grateful to him.
Thank you SO much Chris for making the most difficult time in our lives as special as possible! We are forever grateful and want to adopt you in our Family!
Thank you so much Chris for all your help.....you made the entire process very easy to deal with. Your home visits were a life saver...
Fantastic service, couldn't ask for better honestly. Top notch.
I sincerely thank you for your calmness and efficiency. I felt extremely comfortable with you!!!
Thanks so much Chris for making a very difficult time easier on myself and my family.
Thanks so much for helping us handle a terribly difficult time with as much ease and grace as possible!
Chris was wonderful. He made a very hard situation more bearable. He went over things I never would have known to ask and made sure my husband was laid to rest the way he wanted. I will definitely recommend him to everyone.
Proudly Serving You from Sooke to Sidney and All of Greater Victoria